TENANTS

Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.

Property Redress Scheme

Client Money Protection

UKALA Membership Certificate

Finding a property

The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months, which may be renewed if all parties are in agreement.

• To view our selection of available properties to let please use the Property Search boxes on the right
• To register your requirements please click on the Register tab above.

Please note that for your safety and peace of mind -

• All of our managed properties are Gas Safe certificated, and inspected for electrical safety, and furniture fire safety
• All Tenancy Deposits (bonds) are held in accordance with the Deposit Protection Regulations.

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Tenant Information

As of the 1st June 2019 the tenant fee ban came in effect, meaning we will not charge tenants any administration fees.

Holding Deposit: One week’s rent. (This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit: (per tenancy. Rent under £50,000 per year): Five weeks’ rent. (This covers damages or defaults on the part of the tenant during the tenancy).

Security Deposit: (per tenancy. Rent of £50,000 or over per year): Six weeks’ rent. (This covers damages or defaults on the part of the tenant during the tenancy).

Fee for late payment of rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Loss of a key(s) or other security device(s) Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Variation, assignment or novation of a tenancy: Up to a maximum of £50 (inc. VAT) per agreed variation. (To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents).

Change of Sharer: Up to a maximum of £50 (inc. VAT) fee to be paid where a landlord agrees to an existing joint tenant's request to leave the tenancy and be replaced with a new joint tenant, to include cost of referencing new tenant and replacement tenancy agreement.

Early Termination: Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Please ask us to explain these to you, once we know your circumstance and how many tenants are applying for the property you are interested in, we can confirm the fees that could become payable.

We are members of the UK Association of Letting Agents (UKALA) which includes their Client Money Protection Scheme & The Property Redress Scheme.

Referencing and Right to Rent Checks

You will be asked to complete an application before referencing can be undertaken, you should also provide an original photographic Identification (e.g. passport, National ID card, VISA, resident permit, driving licence) and Proof of Residence (e.g. original utility bill, council tax bill or bank statement all of which much be less than 3 months old) if you have any queries relating to this please speak to the branch you are dealing with.

You should be aware that the need for a guarantor may not become apparent until your referencing (including references for any joint tenants) has been completed. Where a guarantor is required they will need to complete an application form and provide photographic identification and proof of residence.

Referencing will cover a check against the credit file and public records of the individual, an Anti-Money Laundering check, confirmation of employment and salary details, confirmation of previous tenancy details, right to rent checks, reporting the results of all those checks to your prospective landlord to see if your application is acceptable.

References

As a minimum we will require satisfactory references from your employer (or college), a previous or current landlord and a credit reference report.

We may also require a personal reference, and sometimes a guarantor. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents

Rents are normally quoted calendar monthly and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account (if the property is managed) or your landlord's bank account (if the landlord manages the property).

Deposit

A security deposit of a minimum of one month's rental will normally be required. This deposit will be treated in accordance with the Tenancy Deposit Protection regulations and you will be provided with the appropriate prescribed information and receive details regarding the scheme used. The deposit is held to cover damage, breakages and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

MEMBERSHIP OF PROFESSIONAL BODIES

CCPS aquired membership status from the following professional bodies:

* UK Association of Letting Agents (UKALA) 159128

* Property Redress Scheme (PRS)

* Total Loss Client Money Protection For Landlords and Tenants (UKALA CMP Total Loss)

The membership certificates of these organisations are available here: CCPS Certificates
Alternatively: on simple request by email we will send you a copy of any or all of these certificates.